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Frequently asked questions
Due to the nature of these handmade items, all items are final sale. We do not accept cancellations or returns. Please contact us if you have any issues with your order at MagicalKraftsbymk@yahoo.com
Items Ship with USPS 2-3 day Priority Mail or 3-5 First Class Mail.
You will recieve an automated message when the label is printed and shipping happens approximately 7-9 days prior to the date needed by (Buyer provided on order)
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
The time needed to prepare an order for shipping varies. For details, see individual items and headline on main page for current processing time.
Helpful information
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for. Please note that customers will be responsible for shipping costs. Any returns must be in the original packaging with proof of purchase.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual. If your order hasn't arrived after two weeks, please contact us and we will look into the details. You can estimate shipping times and shipping costs in the cart.